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Contact Us

If you can't find the answer you're looking for in our help centre, please use the contact information below and our Customer Care Team will be happy to help.

For all online enquiries, email:

Or call us on +44 8 0825 84111 between 3pm - 7am (GMT) Sunday to Thursday.

General Enquiries
+61 2 5302 4390 (+44 8082 54 111)

Australia & New Zealand


Europe, Middle East & Canada

For all stockists, visit the Store Locator

If you have bought a JETS item at one of our many stockists, please contact the stockist’s customer service team for any questions regarding your order or a refund. They will be happy to assist you.