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Please read the terms and conditions displayed before using the website. By using the website, you are deemed to have read the terms and conditions and be bound by them.

JETS Australia trades under the entity Seafolly Pty. Limited, ABN 43 001 537 748, 34 The Mill, 41-43 Bourke Road, Alexandria NSW 2015, Australia and IRD 120127365 for New Zealand.
JETS Australia – United States Use Tax No: 102456847
JETS Australia – United Kingdom, VAT GB86343112000


Terms & Conditions Index


Please review our privacy policy which govern this website in order to understand how these are applied.


This website has been developed for use by customers and intended customers. You agree not to use the website in any way that causes or is intended to cause access or the website to be damaged, interrupted, or impaired in anyway including but not limited to:

  • Causing annoyance or nuisance inconvenience or mischief
  • Fraudulent purposes or in connection with unlawful or criminal activity
  • Breach of copyright, trademarks, confidence, privacy or any other right
Copyright 2012 Seafolly


When you place an order to purchase a product from JETS, we will send you an email confirming receipt and details of your order. Our acceptance of this offer to purchase will be at the time we dispatch that product to you and a confirming email in this regard is sent. The acceptance will be complete at this time. It is agreed at the time you place an order it is your intention to enter into a contract with Seafolly Pty Limited.

Pricing & availability

Australia regional site: prices are shown in AUD and will be charged in AUD, even if the currency converter tool is applied to show the conversion rate in an alternate currency.

JETS list products for sale on its website as indicated. Whilst we use our best endeavors to fulfil such orders, we cannot be held responsible if the products are not available at a given point in time. It is further noted that dispatch times indicated below are a guide and are not guaranteed dispatch times and should not be relied upon as such.

Not all items listed online are available in store.

Consent assumes all sales are made to persons over the age of 18. If you are under 18, you need to have the involvement of a parent or guardian.


Payment is only accepted by means of the credit card types as shown and Paypal. We are unable to process any other payment form.

Alterations to terms & conditions

We reserve the right to make changes to our website, policies, terms and conditions at any time.


Should you breach any terms or conditions, and we take no action against you, we shall be entitled to invoke our rights and remedies in any other situation where you breach these conditions.

Governing Law

The above terms and conditions are governed by the laws applicable of the state of New South Wales in Australia. Both parties submit to the non exclusive jurisdiction of the New South Wales Courts.

Ethical & Social Responsibility

JETS is proud to be a member of the Ethical Trading Initiative (ETI), a leading alliance of companies, trade unions and NGOs that promotes respect for workers’ rights around the globe. To read more please click here.

Gift Card Terms of Use

These Terms and Conditions apply to all Gift Cards issued by:
Seafolly Pty Ltd (ABN 43 001 537 748) (JETS) Australia.

  1. Introduction
    1. To the extent permitted by law, these Terms of Use contain the full set of conditions governing the purchase, issue, redemption and use of your JETS Gift Card. Any recipient of the Gift Card should be directed to these Terms of Use to ensure that they are appropriately informed before they make use of their Gift Card.
    2. Customer service or any JETS team members are unable to apply the voucher to an order that has already been processed.
    3. If you have any questions or would like more information about your Gift Card, please call customer service on 1300 575 620 within Australia and +61 2 8339 8237 from outside of Australia.
  2. Accepting the Gift Card and agreeing to these Terms of Use

    By purchasing, redeeming, attempting to redeem or otherwise using a Gift Card, you accept and agree to be bound by these Terms of Use.

    Purchasing the Gift Card

    1. Gift Cards may be purchased at JETS online.
    2. The initial value deposited to the account of the Gift Card is determined as at the time of purchase, in local currency and no further amounts may be deposited following purchase.
    3. Gift Cards may not be cancelled once payment has been processed. Gift Cards are not (in part or in full) refundable or redeemable for cash.
  3. Purchases using the Gift Card
    1. You may use your Gift Card to purchase goods from the JETS online store trading in the currency of purchase origin:
      Gift Cards cannot be used with any other reseller of JETS branded goods.
    2. Your Gift Card may only be used to make purchases up to the value contained on the Gift Card. If you wish to make a purchase of goods for an amount that exceeds the value on your Gift Card, you must pay the excess using another payment method.
    3. No change will be given where any value or credit balance remains on the Gift Card following a purchase of goods.
    4. Your Gift Card cannot be used to purchase another Gift Card.
    5. Customer service or any JETS team members are unable to apply the voucher to an order that has already been processed.
  4. No cash advances

    You cannot obtain any cash advance with your Gift Card.

  5. Expiry and value balance
    1. Your Gift Card will be valid for 3 years from the date of purchase. The value of any unused balance on the Gift Card after the date of expiry will be forfeited and will not be refunded, credited or transferred to any replacement or new Gift Card. It is your responsibility to ensure the value placed on the Gift Card is redeemed within that time frame.
    2. You can confirm the expiry date and balance of your JETS Gift Card and your transaction history by contacting customer support on 1300 575 620 within Australia or on +61 2 8339 8237 from outside of Australia;
  6. Lost, stolen or damaged Gift Cards
    1. JETS accepts no responsibility for the loss, theft or destruction of JETS Gift Cards and JETS has no obligation to replace or refund the value of lost, stolen or damaged Gift Cards.
    2. You are liable for all transactions on your JETS Gift Card, including where your Gift Card has been lost or stolen.
    3. JETS is entitled to prevent further use or the redemption of the value contained on any Gift Card if:
      (a) you report that it has been lost, stolen or damaged; or
      (b) JETS believes or has reason to suspect that the Gift Card has been or will be used in a manner that contravenes these Terms of Use or is unlawful, misleading or deceptive, unfair or causes detriment to any other person.
  7. Changes to Terms of Use

    JETS reserves the right to change any of the terms contained in these Terms of Use, including the adding or removing of JETS stores at which the Gift Card may be used, at any time without notice.

  8. Queries or complaints

    If you have any queries or complaints regarding the purchase or use of the Gift Card, please contact JETS on 1300 575 620 within Australia or on +61 2 8339 8237 from outside of Australia; or email

  9. Applicable law
    1. These Terms of Use are to be construed and enforced in accordance with the laws of New South Wales, Australia. Any dispute arising from your receipt or use of a Gift Card is exclusively subject to the jurisdiction of the courts of New South Wales, Australia (including the Federal Court of Australia).


JETS reserves the right to retract any promotion/competition at any time. 

JETS Welcome Code

  • Everyone who joins the JETS Australia email list will receive a £30 off Welcome Code.
  • Code is not valid on sale or final sale items.
  • Valid for 30 days and can not be redeemed outside of the offer period.
  • Offer requires a minimum spend of £50.
  • Code can not be used in conjunction with any other discount.
  • Limited to one time use only.
  • The promotion cannot be applied to an order that has been completed, nor can the relevant promo code and discount be applied to an invalid order.

End of Season Sale

  • Offer starting 6 June 2024 while stocks last.
  • Prices As Marked. Promotion has been auto applied before checkout.
  • Discount cannot be used in conjunction with any other offer.
  • Offer cannot be redeemed on any purchases made before promotion start date.
  • Any items marked Final Sale cannot be returned or exchanged unless faulty.
  • Standard online returns policy applies unless stated otherwise. Please visit our Returns page.
  • The promotion cannot be applied to an order that has been completed, nor can the relevant promo code and discount be applied to an invalid order.
  • If you are unsure how to complete this promotion, please contact our Customer Care Team before finalising your order.

Free Gift with Purchase over £200

  • Offers starts 1st July 2024 until stocks last.
  • Free Surprise Gift with all purchases over £200.
  • Offer cannot be redeemed outside of the offer period.
  • Promotion is available on JETS UK and JETS US only. 
  • Free gift automatically applied at checkout.
  • Gift cannot be chosen or swapped and will be auto selected at checkout.
  • Promotion cannot be used in conjunction with any other discount
  • Offer is not valid on sale or final sale items
  • The promotion cannot be applied to an order that has been completed, nor can the relevant promo code and discount be applied to an invalid order.